This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service and tells you about your privacy rights and how the law protects you.
We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to DigiSolutech, Friskinpolku, 20360 Turku, Finland.
Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
Country refers to: Finland
Device means any device that can access the Service such as a computer or a mobile device.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Service Provider refers specifically to external companies that provide specific functionalities used by our Service.
Website refers to DigiSolutech, accessible from https://digisolutech.netlify.app
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Usage Data
We use anonymous metrics to understand how you use your website and where our traffic comes from. We use this insight to improve our website and create a better experience for visitors. We do not track you, serve personalized advertising, or sell the data to anyone. Our website is powered by Simple Analytics, a privacy-friendly web analytics provider. You can learn more about Simple Analytics on its website.
Our third-party service providers, including our hosting provider (Netlify) and the video provider (YouTube) may automatically collect certain Usage Data when you use our Service.
This Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, these service providers may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
Information that Your browser sends may also be collected by these service providers whenever You visit our Service or when You access the Service by or through a mobile device.
For more information about how our service providers collect and process this data, we encourage you to review their respective privacy policies:
Personal Data
While using our Service, we may collect certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
This information may be collected when:
- You contact us via email
Tracking Technologies and Cookies
We do not use any analytics cookies, tracking technologies, or advertising cookies on our website.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To contact you: To respond to your inquiries and provide the digital services you have requested from us.
For business purposes: To evaluate and improve our AI chatbot service, review conversations for quality assurance, and better understand your needs.
To provide our digital services: For the development, compliance and undertaking of the contract for the digital services you have purchased from us.
To manage your requests: To attend and manage your requests to us.
To comply with legal obligations: To comply with legal requirements and respond to legitimate legal requests from authorities.
Client Confidentiality and Non-Disclosure Agreements
For clients who engage our services, we provide an additional layer of privacy protection through Non-Disclosure Agreements (NDAs). These agreements are facilitated through our partner Omapaja and establish:
- Strict confidentiality obligations regarding all client information
- Explicit limitations on how client data may be used and shared
- Legal protection for your sensitive business information
- Clear terms regarding the handling of proprietary information
This contractual protection operates in addition to our standard privacy practices and provides enhanced security for our business relationships.
Retention of Your Personal Data
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Email communications will be deleted at the end of each calendar year, unless there is a legitimate business or legal reason to retain them longer (such as ongoing project).
Your Data Protection Rights Under GDPR
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we have on you
- The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
- The right to object to our processing of your Personal Data
- The right of restriction - the right to request that we restrict the processing of your personal information
- The right to data portability - the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format
- The right to withdraw consent at any time where we relied on your consent to process your personal information
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Payment Processing
Currently, we process payments through invoicing services provided by Omapaja, a third-party service provider. They may collect and process payment-related information necessary for invoicing purposes.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Your Personal Data
Legal Requirements
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 16, in compliance with European data protection regulations. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: digisolutech@gmail.com
- For GDPR-related inquiries, data access, correction, or deletion requests, please specify this in your email subject line.